We can help you brainstorm ideas for your product application. Email Bill Baker for assistance (or phone 616.772.2300 x102). Bill can also provide formal system quotes and set up personal webinars to help you evaluate products and applications. See Typical Planning Steps.

If your station requires a FCC license, we provide everything you need to obtain it. Our services include a frequency search, filing of applications, tracking, notifications and any temporary licenses or changes that may be required. See this webpage for details.

It's easy to learn the status of your project. Just email (or call 616.772.2300). We will provide planning and timeline details for your system's production, shipping, installation and training throughout the project's duration.

Whether you propose a turnkey project or shared installation assistance, we are at your disposal. We can even provide an equipment package that you install yourself with instructions. See our Installation Services webpage.

Provided with installation of your station is operator and maintenance training. And, you can schedule subsequent onsite (or online) training at your convenience. Once you are on the air, we provide online news and technical tips continually.

We support your radio system remotely via phone and email during the entire time that you own / operate it.

Phone - Call 616.772.2300 and follow the prompts. For our emergency hotline, press 3 to reach a technician.
Email - Send an email message to us, 24 hours a day. You will receive a response promptly.

We also supply a one-year equipment warranty on new products, services and workmanship. The warranty is extendable to any term you desire. Warranty periods for preowned / reconditioned products might vary and will be stated on associated quotations.

Broadcast recordings that are general in nature are free, if you are a member of AAIRO (join at AAIRO.org). You can also ask us to help you with event-related bulletin boards, seasonal or scenario-based messages for a nominal fee. Listen to the professional voices you can select to record your broadcast messages at our Recording Services webpage.

For rentals, repairs and replacements, email us (or call 616.772.2300). Here's a link to our Customer Support Policy. We offer EventCAST rental stations for temporary applications, such as signal testing or special events.