Information Station Specialists is the best known source of travelers information stations, highway advisory radio, advisory signs and services needed to reach motorists with public service information. Learn more about Information Station Specialists.
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Now in Our 40th Year  ̶  America's Source for Information Radio Systems and Services
  Technical Services  
Customer Reviews
Geoff Penna 
"I called the technical support number and got Product Manager Geoff Penna (above) right away. He was able to walk me through the issues and help me get the system up and running in a short time. I have to say he is a pleasure to work with and does an excellent job of dealing with the issues and customers.”
Bob Strickland
Mount Baldy, CA
 
Tom Coviak
Wyandotte, Michigan, emergency managers expressed grateful appreciation to Project Manager Tom Coviak (above) for his expert advice, when their primary station operator unexpectedly died. Over the phone, Coviak helped them quickly reinstate station operations.
Services to Help You Get Started and Keep Your System Up and Running
Planning Assistance

We can help you brainstorm ideas for your product application. Email Bill Baker for assistance (or phone 616.772.2300 x102). Bill can also provide formal system quotes and set up personal webinars to help you evaluate products and applications. See Typical Planning Steps.

FCC License Application

If your station requires a FCC license, we provide everything you need to obtain it. Our services include a frequency search, filing of applications, tracking, notifications and any temporary licenses or changes that may be required. See this webpage for details.

Project Management

It's easy to learn the status of your project. Just email (or call 616.772.2300). We will provide planning and timeline details for your system's production, shipping, installation and training throughout the project's duration.

Installation

Whether you propose a turnkey project or shared installation assistance, we are at your disposal. We can even provide an equipment package that you install yourself with instructions. See our Installation Services webpage.

Training

Provided with installation of your station is operator and maintenance training. And, you can schedule subsequent onsite (or online) training at your convenience. Once you are on the air, we provide online news and technical tips continually.

Lifetime Support Promise     

We support your radio system remotely via phone and email during the entire time that you own / operate it.

Phone - Call 616.772.2300 and follow the prompts. For our emergency hotline, press 3 to reach a technician.
Email
 - Send an email message to us, 24 hours a day. You will receive a response promptly.

We also supply a
one-year equipment warranty on new products, services and workmanship. The warranty is extendable to any term you desire. Warranty periods for preowned / reconditioned products might vary and will be stated on associated quotations.

Professional Broadcast Recordings

Broadcast recordings that are general in nature are free, if you are a member of AAIRO (join at AAIRO.org). You can also ask us to help you with event-related bulletin boards, seasonal or scenario-based messages for a nominal fee. Listen to the professional voices you can select to record your broadcast messages at our Recording Services webpage.

Rental | Repair | Replacement

For rentals, repairs and replacements, email us (or call 616.772.2300). We offer EventCAST stations for temporary applications, such as signal testing or special events.

Related Links
FAQs
Glossary of Radio Terminolgy
Operator's Zone
Planning Guide
ABOUT PRODUCTS RESOURCES SERVICES SEARCHES
Contact Us All Products at a Glance Articles of Interest All Services Site Index
Corporate Overview For Emergencies Customer Support Policy Customer Support Policy Site Map
Why Customers Buy For Health Applications FAQs FCC Frequencies & Licenses  
Founding & Firsts For Highways FCC-Permitted Broadcasts Installation, Testing, Training
Privacy Policy For Visitor Information Glossary of Radio Terms Professional Recordings
  For Other Common Applications News from The Source Purchase Options
  For License-Free Stations Operators' Zone Rentals  
For AM Radio Broadcasters Our Stations across the USA Streaming
For Amateur (HAM) Operators Planning Guide  


©  1983-2023  • Information Station Specialists, Inc. •  All Rights Reserved
PO Box 51, Zeeland, Michigan, USA, 49464-0051, Phone 616.772.2300, Email Form

TRADEMARKS:  2X Signal Booster, ALERT AM Emergency Advisory Radio System, AMReady Broadcast Components, ANXX AM Radio Antenna, AP.55 Digital Message Player, ENcast Emergency Notification Broadcast System, EventCAST Portable Information Radio Service, FAS.6000 Flashing Beacons & Controller, FASTrack Quick-Erect Sign, FlashCAST Internet Broadcast Service, Flashing ALERT Sign System, FlexPlane Preassembled Groundplane, Free-Radiate On-Premise Radio Broadcast System, HearMoreInfo Internet Broadcasts, HPR.0990 High Performance Antenna, i A.M. Radio Transmitter, Information Station Specialists, InfoRadio Format, Information Station Classic, Information Station IP, Information Station USB, InfOSpot AM Radio Transmitter Station, IP.8 Digital Message Player, IP.76 Digital Message Player, ITS.6000 Highway Advisory Radio Network, LIGHTNING LED Changeable Message Sign, Lowdown 630-Meter Band Amateur Radio Antenna, MGR.021 Digital Audio Management System, MXB.22 THEMATCHBOX Impedance Matching Transformer, NX8R Digital Message Player, PPFL PPFS PowerPlane Preassembled Groundplane, RadioSAFE Wide Area Emergency Broadcast System, RadioSTAT Portable Emergency Advisory Radio Station, RE 2.5 Range Extender Outdoor Antenna and Tuner, RESPONDER 1 Portable Highway Advisory Radio System, RoadRunnR Portable Highway Advisory Radio System, SSD.20 Severe Storm Detector, SMR Signal Measurement Radio Receiver, Stealth Sign, StreamCAST Internet Audio Delivery Service, SS.3000 Free-Standing AM Radio Antenna System with Tower, SX.200 Wattmeter, Talking House AM Radio Transmitter, TH.5 InfOspot Transmitter, TMS.020 Digital Audio Management System, TR.6000 Transmitter, TMS.020 Digital Audio Management System, TR.6000 Transmitter Model 15.73, VP.9000 Vertical Profile Antenna Support and Grounding System.

Information Radio Station is a generic term synonymous with Travelers Information Station (TIS), Highway Advisory Radio (HAR) / Highway Information Systems & Low Power Radio Stations (LPR). Operation of the stations is governed by FCC Part 90.242 Rules. A FCC license is required. Information Radio Stations may be fixed or portable. Subcomponents may include transmitter, antenna and ground system, digital voice player, wattmeter, cabinet with conventional or Corbin locks, lightning arrestors for RF, power and telephone lines, coaxial cable. Most stations employ black maximized antennas to discourage ice accumulation and security measures to prevent unauthorized program access. Options include synchronization, battery backup, solar power, remote programming by local, network or telco, multi-station audio distribution via RF or LAN / WAN or wireless network.