Information Station Specialists is the best known source of traveler's information stations, highway advisory radio, advisory signs and services needed to reach motorists. Learn more about Information Station Specialists.
ISS logo
VoiceStar Planning Steps
Travelers Information Station Frequency Map
Step 1: Order a frequency search.

Contact us to order a frequency search. All we need is the geographic area where the system might be operated. We will develop a list of available AM frequencies and send it to you with our suggestions and instructions on how to monitor them.

See more about our frequency-search/licensing services.

Step 2:  Survey listening areas.

Survey the highways where listening is required with an automobile digital AM radio tuned to your candidate frequencies. Monitor all of the candidate frequencies throughout the listening areas at least once during daylight hours and at least once after dark.

See why nighttime monitoring is important.

Report your results to us, using this short form.  
Step 3:  Choose an operating location for optimum coverage.

Use a map to select a general operating location for VoiceStar such that a 3-mile-radius circle fully encompasses the highways requiring coverage. The signal will usually carry 3 to 5 miles and be heard much farther away on some radios; but the strongest part of the signal will always be in this radius. If a specific highway or intersection is critically important to cover, consider locations immediately adjacent to the roadway. Mark the map to show the area within which the antenna should be located to meet your coverage goals. Consider where changeable message signs or portable static signs will be placed to announce to motorists entering the area that the signal is available.
Step 4:  Survey the intended site for your VoiceStar station.

For best coverage, the immediate location should be free of objects that exceed 25 feet (about 2 stories.) This includes tall buildings, trees, terrain features, lighting, power and communication poles and towers, overpasses and highway signs. Make certain that there is a 20'-by-20' area of open ground to park the trailer and deploy the portable PowerPlane groundplane (Patent #5,495.261).
Step 5:  Complete a FCC License Application Questionnaire.

Complete and return to us this simple License Application Questionnaire, so we may secure your operating license from the FCC in a timely manner. The questionnaire requests basic contact information and details about the proposed antenna location and frequency chosen for broadcast, with which Information Station Specialists can also assist you. When we receive your completed questionnaire, we will prepare the necessary engineering work and submit your application to the FCC for approval, which often takes a few months. As part of an overall license package, we will handle any additional filings you may require to get up and running, such as temporary licenses, minor adjustments and the required FCC notification that your station has been built.

NOTE 1: Because FCC processing time is unpredictable, we recommend you request licensing and other FCC documentation services as soon as you know for sure you will have a station – definitely no later than when you place your radio equipment order.

NOTE 2: The FCC considers 10-year, renewable licenses for information radio stations secondary to full-power broadcast stations. This means, that in a rare situation in which a full-power station might move into a given area, an advisory radio station already in that vicinity might need to change frequency. We can assist.   
Step 6:  Consider options and services.

Variables to consider:
Step 7:  Know your cellular telephone service.

At the time of your equipment order, we will ask for a contact name at your cellular telephone provider. The appropriate cellular service format must be available from your provider.
Step 8:  Configure and order your system.

For personal planning assistance, contact Bill Baker (phone 616.772.2300 x102) of Information Station Specialists or Casey Inoue (phone 770.448.6650 x112) of American Signal.

VoiceStar may be purchased “sole source” or GSA. And VoiceStar qualifies for government lease-to own programs. Illustrated instruction manuals come with every station, and we offer technical support for the life of the product 24/7.

To prepare a formal quote for you, we will need the following information:
  • Your name, agency, phone and fax numbers; email address, if desired.
  • Product name: VoiceStar CMS and/or T100 (see above).
  • Options:
  • Number of transmitters (frequencies) required.
  • Desired frequencies if known.
  • Trailer configuration such as paint color, light connector and hitch style.
  • Number of portable signs if needed.
  • Counties for automatic broadcast of NOAA 'all hazard' warnings.
  • Method of remote operation (cell phone or digital audio file transfer).
  • Desired services, for example, FCC licensing assistance, site choice & frequency monitoring, onsite training.
Related Links